What does Kuhlthau suggest is an inappropriate action related to the zone of intervention?

Kuhlthau's model emphasizes the importance of fostering independent learning and information-seeking behaviors in students. One key aspect of the zone of intervention is recognizing the balance between providing support and allowing students to engage in their own discovery process. Intruding on users while they are attempting to find information independently can disrupt their critical thinking and problem-solving skills. It can lead to dependency on the facilitator rather than promoting self-reliance and confidence in their capabilities to evaluate their own research needs.

In contrast, providing occasional guidance, offering relevant resources, and encouraging users to reach out for help when they face challenges are actions consistent with supporting students in a way that helps them build their skills without unnecessary interference. Fostering independence while being available for assistance is crucial in educational environments.