Which resource is crucial for a library media specialist in understanding user needs?

User surveys are a vital resource for a library media specialist because they provide direct feedback from the users about their preferences, habits, and needs. By collecting data through surveys, the library media specialist can gain insights into how patrons interact with library facilities, what services they find most valuable, and any gaps in resources or support that may exist. This information allows the specialist to tailor services and programs to better meet the community's needs, ultimately enhancing user satisfaction and engagement. The ability to understand precisely what users want or need is fundamental to effective library management and service provision, making user surveys an indispensable tool for informed decision-making.